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January 18, 1999 Fire Sprinkler Recall Alert
What: Nationwide recall of 8.4 million Omega brand fire sprinklersWhy: The U.S. Consumer Product Safety Commission and the Central Sprinkler Company believes Omega fire sprinklers are defective and could fail in a fire. What To Do: Building managers with fire sprinklers should call 1-800-896-5685 to request a Notice Packet that contains information on how to identify an Omega sprinkler. Terms of Recall: Central is offering consumers free replacement glass bulb sprinklers and reimbursement to help pay for the cost of installing the new sprinklers. To request replacement sprinklers and to receive reimbursement, customers must submit Proof of Claims and Waiver and Release Forms (both found in the Notice Packet) no later than August 1, 1999 to participate fully in the settlement.
Commonly Asked Questions About the Omega Recall
Q: What is an Omega sprinkler? A: Omega sprinklers are fire safety sprinklers that were manufactured by Central Sprinkler Company from 1983 to 1998. Q: A: You may be able to. Omegas have certain characteristics that you may be able to see. Q: A: All Omega sprinklers contain one, two or three small circular discs at the base of the sprinkler. These discs may be as small as the head of a pencil eraser or as large as a
dime. The discs are very flat and are thin and are spaced closely together. If your sprinklers do not contain these discs, they are not Omegas. If your sprinklers do contain these discs, they may
be Omegas. Q: A: All Omega sprinklers contain the word "Central" or the letters "CSC"
somewhere on the propeller-like device that sits above the discs. Q: A: Yes, the Notice Packet contains detailed information about Omega sprinklers. Q: A: Yes, call the Central Sprinkler Company Omega Customer Services Department at 1-800-927-5291 or whoever was responsible for installing the fire sprinklers in your
facility. They should be able to tell you what kind of sprinklers was installed. Q: A: You are encouraged to take advantage of Central Sprinkler's free replacement program. You can do this by completing and returning the Proof of Claim and Waiver and Release of
Claims Forms in the Notice Packet. Q: A: Yes, all Proof of Claim and Waiver and Release of Claims Forms must be postmarked no later
than August 1, 1999 in order to receive reimbursement that will help offset the cost of installing your new fire sprinklers. Q: A:
All the forms you need to complete can be found in the Notice Packet . You may receive a notice packet by calling 1-800-896-5695.
Q: A: You must do two things in order to qualify for reimbursement. First, you must complete and return
the Proof of Claim and Waiver and Release of Claims Forms found in the Notice Packet and return them to Central Sprinkler no later than August 1, 1999. The forms must be accompanied by a photograph of each different
Omega sprinklers. The second thing you must do is complete a Verification Form after you have had your new sprinklers installed. You will need to send along a copy of the invoice from the sprinkler
contractor who installed your new sprinkler model(s). Q: A: It is located in the Notice Packet. In addition, you will be mailed another
copy when you are sent your new replacement sprinklers. Q: A: The amount will depend, in part, on how many people participate in the recall.
_____________________________________________________________________________ For information please contact Risk Control Advisor (415) 983-512 Visit the CSRMA Web Site at:
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